Do you wish you had more flexibility and customization when it comes to the hub smart service hub well now you do You know what time it is. Are you a hub spot user looking for fun and interactive? education that helps you be better at HubSpot then welcome to sprocket, ah Now live service hub feedback flexibility and customization Updates you might be wondering George. What is it? Well, it’s a number of feedback updates that make the service hub product more flexible and customizable number one the ability to trigger surveys on deal ticket and company properties not just Contact properties know to enhance customization across surveys you can now fully Customize the from name from address subject line and greeting across your surveys and number three Ability to send one-off customer loyalty NPS surveys but George why is it important? I’m glad you asked With these recent updates to support triggering surveys across deals tickets and company properties You can now collect customer feedback after your prospects complete the sales process Onboarding and any important customer touch points with your business you can now deploy one off customer NPS surveys to collect feedback on reoccurring or Individual basis and finally with customizable from names from addresses subject lines and greetings You can personalize your feedback to improve response rates across all of your surveys But last but not least you might be wondering. How does it work? You can find these customization triggering options when creating or editing a survey and who gets it this update is now live and available to all surface hub professional users and The update is available in all languages supported across HubSpot so you need to make sure that you’re using this new functionality if you’re using the HubSpot service Pro because well Better surveys makes for better surveys Hey, do you love these updates then? Make sure you check out Straka top comm /fb that’ll take you right to our private Facebook group where we can carry on the converse Also, make sure you check out sprocket accom ford slash audio and ford slash video. That’ll get you right to our podcast So you can be a learner on the move and make sure you check out our Facebook page and our YouTube channel while you’re on the interwebs Hit the bells the likes and subscribe to all the things so we know that you’re part of the community and last but not least Do you need training past this update? Well, then check the description below That’s what we do weekly trainings as well as one or two-day workshops. Anyway, make sure you check out this new functionality Make sure you’re using the service hub and make sure you’re doing some happy hub spotting